Public Offer for a Contract on the Provision of Legal Assistance Services and the Performance of an Instruction Regarding the Support of the Fulfillment of Obligations (Mediation)
Public Offer for a Contract on the Provision of Legal Assistance Services and the Performance of an Instruction Regarding the Support of the Fulfillment of Obligations (Mediation)
Edition dated 02.08.2026
This document is a public proposal (offer) by Law Firm "P.O. HUMAN RIGHTS" (hereinafter — the "Firm") to conclude a contract for the provision of legal assistance services and the performance of an instruction to support the fulfillment of a civil-law deal with a user of the WOCH platform, on the terms set out below.
Acceptance of this Offer is constituted by the user's registration on the platform, confirmation of participation in a specific deal, and the performance of actions evidencing acceptance of the terms of this Offer.
Definitions
Client 1 — a user of the WOCH platform who, under a specific deal, makes the payment (the acquirer: buyer, tenant, freight customer).
Client 2 — a user of the WOCH platform who, under the same deal, receives the payment (the seller, lessor, carrier).
Client 1 and Client 2 are users of the platform and clients of the Firm, act in good faith in performing their own contractual obligations; the interests of Client 1 and Client 2, within the scope of proper performance of the deal, do not conflict with one another.
1. Subject Matter of the Contract
1.1. The Firm provides Client 1 and Client 2 with professional legal assistance related to the conclusion, performance, and termination of the civil-law deal between them.
1.2. In addition, each Client instructs the Firm to perform the factual actions provided for by this contract that are aimed at ensuring proper fulfillment of obligations, in particular: legal support of the deal, monitoring compliance with the arrangements reached, holding funds in the Firm's account until performance of the deal is confirmed, and assisting in the resolution of disputes should they arise.
1.3. The Firm acts solely within the scope of the instruction given by the Clients and does not become a party to the contract of sale, lease, carriage, provision of services, or other civil-law contract between Client 1 and Client 2, and does not acquire ownership of the goods or item that is the subject of such a deal.
1.4. By accepting the terms of this Offer, Client 1 and Client 2 confirm that they are not located (residing) in the temporarily occupied territory of Ukraine and are not on the list of persons subject to personal special economic and other restrictive measures (sanctions) under the legislation of Ukraine. The Firm has the right to refuse to accept the instruction or to suspend performance of this contract if circumstances are discovered that conflict with this clause.
2. Posting of Listings
2.1. Posting listings on the platform's classifieds board is free of charge.
2.2. Client 2 independently posts a listing for goods, a rental service, or transportation.
2.3. Client 2 warrants that: they are the lawful owner of the goods/item or are authorized to conclude a deal regarding it; the goods/item are not under arrest, pledge, or other encumbrances; the information provided is accurate.
2.4. The Firm has the right to refuse to post a listing without explanation, including where the subject matter of the deal conflicts with the law.
2.5. The service of performing the instruction regarding funds (Section 3 of this contract) is provided by the Firm solely with respect to a Client 2 registered on the platform as a sole proprietor or a legal entity. A Client 2 registered as an individual without entrepreneur status has the right to post listings and carry out the sale of goods, provision of a rental service, or transportation at their own risk, outside the scope of the Firm's services for holding and transferring funds provided for in Section 3 of this contract.
3. Instruction Regarding Funds
3.1. Client 1 instructs the Firm to accept, into the Firm's bank account, funds intended for the fulfillment of the obligation owed to Client 2.
3.2. The Firm accepts funds solely in connection with the provision of legal assistance and legal support of the performance of the relevant deal.
3.3. Until the conditions specified in this contract are met, the Firm holds the funds received in its bank account.
3.4. Client 1 and Client 2 agree that the holding of funds is carried out solely in performance of the instruction given by them and does not signify a transfer of ownership of the funds to the Firm.
3.5. The Firm is not entitled to use the funds received for its own purposes, except for withholding the fee agreed by the parties once the right to receive it arises.
3.6. The Firm's holding of funds received from Client 1 is carried out in performance of the contract of instruction and serves as a means of securing the fulfillment of Client 1's obligation to Client 2 under the deal for which the Firm provides legal support, until the grounds specified in Section 4 of this contract arise.
3.7. The Firm does not provide money-transfer services within the meaning of the legislation of Ukraine on payment services and is not an entity providing payment services. Transferring funds to Client 2 or refunding them to Client 1 is a technical means of performing the instruction given by the Clients under the contract for the provision of legal assistance, rather than an independent money-transfer service.
3.8. The Firm does not accept funds from an indeterminate group of persons. The acceptance and holding of funds is carried out by the Firm solely within the scope of an individual contract of instruction concluded with a specific Client 1 and Client 2 in relation to a specific deal identified by an order number on the WOCH platform.
4. Grounds for the Transfer of Funds
4.1. The Firm transfers funds to Client 2 upon the occurrence of one of the following events:
— Client 1's confirmation of proper fulfillment of the obligation;
— execution by Client 1 and Client 2 of a document confirming performance of the contract;
— receipt of a joint instruction from Client 1 and Client 2;
— the occurrence of another condition provided for by the parties.
4.2. In the absence of objections within the period established by the Mediation Rules, the obligation is deemed fulfilled, unless otherwise agreed between Client 1 and Client 2.
4.3. The Firm's fee is withheld simultaneously with the transfer of funds to Client 2, unless otherwise agreed by the parties.
5. Refund of Funds
5.1. Before the funds are transferred to Client 2, Client 1 has the right to raise a claim of improper performance of the obligation.
5.2. In such a case, the Firm suspends the transfer of funds until completion of the dispute-resolution procedure provided for by the contract.
5.3. Funds are refunded to Client 1:
— upon the joint written instruction of Client 1 and Client 2;
— in cases directly provided for by the contract;
— on the basis of a court decision that has entered into legal force;
— on another basis provided for by the legislation of Ukraine.
6. Mediation
6.1. In the event of a disagreement regarding performance of the deal, Client 1 or Client 2 may apply to the Firm with a request for mediation with respect to the other Client.
6.2. Client 1 and Client 2 have the right to submit their proposals on how to resolve the disagreement within the mediation, along with evidence (correspondence, photographs, documents) and other information.
6.3. Mediation is conducted by the Firm's attorney. The attorney personally analyzes the information and proposals submitted by the parties and may propose their own resolution option.
6.4. A disagreement is deemed resolved within the mediation if Client 1 and Client 2 express agreement with one of the proposed options — either the other Client's own proposal or the attorney's proposal.
6.5. The Firm implements the option agreed upon within the mediation, including making the corresponding transfer or refund of funds.
6.6. If Client 1 and Client 2 fail to reach agreement within the mediation, either of them has the right to go to court; until the relevant court decision enters into legal force, the funds are held by the Firm under the terms of this Offer.
6.7. Client 1 has the right to withdraw their intent to purchase the goods, or to use the rental or transportation service, before Client 2 has actually performed the obligation, pursuant to the Law of Ukraine "On Consumer Rights Protection." In this case, the funds are refunded to Client 1 less any documented expenses that Client 2 has already incurred in connection with fulfilling their obligations at Client 1's request (in particular, transportation costs, delivery costs, or costs of preparing the goods or item for handover).
6.8. The attorney conducting the mediation bears personal responsibility for their actions and conclusions pursuant to the Law of Ukraine "On the Bar and Advocacy." Neither the Firm nor the WOCH platform makes binding decisions — decisions and proposals within the mediation are formed solely by the attorney.
6.9. The procedure for conducting mediation is set out in the WOCH Platform Terms of Use and Safe Deal Service Rules and the Mediation Rules published on the website.
7. Payment for Legal Assistance Services
7.1. For the provision of legal assistance and the performance of the instruction, the Clients pay the Firm a fee in the amount of 5% of the deal value in accordance with the current WOCH rates.
7.2. The fee is withheld by the Firm from the amount credited to the Firm's account within the scope of the specific deal, simultaneously with the transfer of funds to Client 2 or the refund of funds to Client 1, unless the contract provides otherwise.
7.3. The amount of the fee may be changed by the Firm for deals to be concluded after new rates are published on the website; deals already concluded remain subject to the rates in effect at the time of their conclusion.
8. Liability of the Parties
8.1. The Firm is liable for the proper performance of the contractual obligations it has assumed.
8.2. The Firm is not liable for:
— the quality of the goods;
— the goods' conformity with Client 1's expectations;
— the accuracy of the information provided by Client 1 and Client 2;
— the acts or omissions of Client 1 and Client 2, who are not employees or authorized representatives of the Firm;
— losses caused by a breach of obligations by either party.
8.3. The Firm does not guarantee that the parties will reach agreement or that court proceedings will have a favorable outcome.
8.4. Client 2, who posted the listing, is liable for the lawful origin of the goods/item and for the accuracy of the information provided.
8.5. The Firm provides legal assistance services in accordance with the legislation of Ukraine on the bar and advocacy.
9. Personal Data
9.1. Client 1 and Client 2 give their consent to the processing of their personal data for the performance of this contract, in accordance with the Privacy Policy.
10. Term
10.1. The contract is deemed concluded from the moment the user registers on the website and accepts this offer.
10.2. The contract remains in effect until Client 1 and Client 2 have fully performed their obligations under the specific deal.
11. Final Provisions
11.1. This Offer applies together with the WOCH Platform Terms of Use and Safe Deal Service Rules, the Returns Policy, the Mediation Rules, and the Privacy Policy.
11.2. The Firm has the right to change the terms of the offer. The new edition takes effect from the moment of publication on the website and applies to deals concluded after such publication.
11.3. In all matters not governed by this Offer, the parties shall be guided by the legislation of Ukraine.
12. Law Firm Details
Name: Law Firm "P.O. HUMAN RIGHTS" (Law Firm "P.O. HUMAN RIGHTS")
Managing Attorney: Pyrhavko Oleksandr Viktorovych
EDRPOU Code: 45811326
Address: 31 Polunychnyi Lane, apt. 101, Odesa, 65062, Ukraine
E-mail: info@woch.com.ua
Phone: +38 066 484 12 12
Bank Details for Settlements:
Beneficiary: Law Firm "P.O. HUMAN RIGHTS"
IBAN: UA083220010000026008700004541
Bank: JSC "UNIVERSAL BANK"
Bank Code (MFO): 322001
Bank EDRPOU Code: 21133352
Account Currency: UAH (Ukrainian hryvnia)